Purchase Order Terms and Conditions
1) Quality:
The ship’s staff will try to check all items at the time of delivery (if they have time). If certain items are not found to their satisfaction, these items must be changed before the ship leaves from the port. In the instance the crew is unable to check supplies before ship’s sailing, Global Catering will ask the ship staff to sign the invoice as “Subject to Check Later”.
In doing so, the staff receives an additional 7 days to check the quality and quantities of the items supplied. We shall process your invoices based on the feedback from the ship. Any item found to be poor quality or not to the satisfaction of the ship will not be paid for.
A signed and stamped invoice does not necessarily mean that the ship accepts all of the items as good quality/condition. The ship’s feedback, however, after a thorough checking of each and every item will finalize this decision. Global Catering will follow the final feedback from the ship, meaning the responsibility of making quality supplies rests solely with your office. You must ensure that the quality and quantity of items delivered on-board is maintained and as expected.
Any form of negative feedback in regards to a particular item will be considered poor supply. We do not compromise on the quality of provision supplied. All items must be branded (as applicable). Quality of fresh fruits and vegetables must be good to at least last 3-4 weeks on board. We expect 100% compliance from your office as our approved supplier.
2) Expiry Date:
a) All items to be supplied must show the following —
-Country of origin
-Manufacturing or Production Date or Packed on date or Best Before Date or Expiry dates (best before).
b) Dry, Juices, Dairy (except Yougart), Canned or Packed and all general products: – Must have its expiry date valid for minimum 4-6 months from the date of your supply.
c) Frozen Meat, Poultry, Seafood & Processed Meat – Must have its validity for min 6-8 months from the date of supply. If a Meat or Fish box is broken for our supply in small quantity, we prefer that you supply the original box to us with its original labels, however if the same cannot be done due some reason, you must ensure that the loose box is well sealed with a photocopy of the original label from its original box.
d) Ship has the right to reject any items they find not to their satisfaction within the 7 days time frame given to them above for full checking. If certain meat / fish is found to be spoiled after thawing them, it will be considered as spoiled & not paid for in full.
e) Short expiry dates and already expired items will not be paid for, as indicated above. Repeat instances of poor quality provisions will result in a black listing of your services.
3) Over Supply or Under Supply:
Please supply as per the Purchase Order. For any extra supply or increase in quantity because of some packaging or minimum order restrictions, inform us immediately so that we can try to accommodate this within our budget. We shall not pay for any quantity over what we have ordered; small variance of 4 to 5 units may be accepted.
4) Packaging of Bottled, Canned, Tetra Packs & Other Packet Products:
a) Purchase Order is based on the packaging as per our RFQ and your submitted quotation.
b) Packaging of all items must be as per the PO issued. We will not accept any short supply, rates for such items will be adjusted on pro-rata basis while passing the payment. In case of certain packaging not available during delivery time, alternate items supplied must match the quoted packaging and price value.
c) All items must be sealed and properly labeled with recent manufacturing and expiry dates. No items should be supplied in lose plastic packing or transparent plastic bottles. Handwritten name, weight, manufacturing or expiry dates are unacceptable.
5) Environmental Commitment / Health and Quarantine Mandatory Requirement:
a) Minimum usage of plastic or synthetic material in packing of any supply.
b) Suppliers must take back all packing material for reuse (or as applicable).
c) Use biodegradable packing material (wood or cardboard).
d) No asbestos or such non degradable products are used for our supplies.
e) All meat products and dairy products should be free of Foot & Mouth infections (FMD). All such products should not be imported from the countries affected by this disease.
f) The Poultry products (chicken, duck, turkey etc.) should be free of Birds Flu / Avian Influenza (H5N1) infection. You should able to produce a certification of such products, whenever required.
g) All products supplied on board must be free of any pests/insects. If an infestation is noticed the product will be returned immediately/disposed off from the ship if it is identified later, the same will not be paid for & any damages/fine to the vessel will be on your account.
100% Compliance with the above is expected from your end, as our approved and trust supplier.
6) Invoicing / Pro-forma Invoice & Payment Terms:
a) Invoice must reflect packaging of each & every item being supplied on board & must be as per your quotation submitted to us.
b) Please send us the pro-forma invoice on-time, so that we can forward this invoice to the ship for verification upon delivery. At this point, the ship’s crew will check each and every item for quality, quantity, and packaging as per your pro-forma invoice.
c) Invoice & Delivery Note should be kept as one document on gross basis, same to be presented to vessel upon delivery of provision. Upon completion of the supply, Invoice must be duly signed by Chief Cook as well as the Capt & stamped by the vsl. Scan & email the invoice to our ops team. There is no need for a separate credit note, we will adjust the discount from the invoice if applicable/agreed.
d) Payment Terms: Invoice will be cleared upon receipt of the scanned copy duly signed by both Capt. & Chief Cook at our office net of bank charges within the agreed duration as per the rqst on our RFQ. Do not issue additional paper work except scanned invoice.
This PO is raised by Global Catering, however payment will be released upon receipt of the payment from vessel’s owners/manager for the same period. Global Catering values its credibility in the market hence will take all efforts to ensure that payment is not delayed due any reason as far as possible & will work with the suppliers to get the payment from vessel’s owners/managers (as applicable).
7) General:
a) Launch/Tug Hire (if applicable): If any launch is going to the vessel, the same can be used for provision supply with consent from the Master. No launch hire or any kind of additional expenses like customer charges or over time will be borne by us unless there is a prior written approval.
b) Supplies must be affected as soon as the vessel arrives in the Port/Anchorage. Supplies should not be affected at the end of ship’s port stay.
c) Your office must keep the ship informed on your delivery planning (date/time) so that ship can keep the crew ready to receive/check accordingly.